Position: Information Communication and Technology Officer
Contract: 1-year renewable contract Location: Yola
DUTIES:
- Install and ensure the proper functioning of the voice network (IP PBX).
- Monitor internet system operation to detect potential problems.
- Install, upgrade, and maintain all LAN items, support LANs amp;WANs, network segments, internet, and intranet systems.
- Maintain system efficiency, ensure system design, and allow all its components to work correctly.
- Configure and install systems and set up new users.
- Set up projectors, printers, photocopiers, digital cameras, etc., for everyday office use and as necessary for meetings.
- Troubleshoot technical problems with mobile subscriptions and IP phones.
- Ensure satellite phones are working and SIM cards are activated at all times.
- Ensure good asset management of ICT equipment at the offices and update the asset register and inventory tracking system with the Logistics and Administrative Officer.
- Set up/configure new user E-mail, install antivirus, and maintain its upgrade with staff.
- Ensure availability of LAN for all offices, and determine platform, interface, and bandwidth needs.
- Install and troubleshoot all hardware problems following designs or installation specifications and resolve IT issues for staff remotely and on Mac, Windows, and Linux OS.
- Oversee the issuance and return of assets to/from staff and record all asset movements and disposal of ICT equipment
- Make recommendations for future upgrades of network systems, equipment/gadget.
- Maintained network management platform and ensured LAN security integrity and system security, providing frequent software updates, antivirus updates, and patches.
- Coordinate and monitor surveillance equipment; IDS, CCTV, alarms, smoke detectors, and access control.
- Support the FSC to design, implement, and maintain security protocols, policies, plans, and systems to cover all possible security threats.
- Support in facilitating training and induction of new staff.
- Implement/Automate security strategies as directed by the FSC
- Support in running risk assessment and security tests and designing countermeasures to eliminate as many potential risks as possible.
- Ensure that communication tools and equipment are functioning correctly.
- Support the development of newsletters, websites, and social media content.
- Support staff in information management to properly implement policies such as GDI, PAR exercise etc.
- Perform any other job-related tasks as may be assigned by the Supervisor.
Requirements
QUALIFICATION:
BSc/HND in Computer Science, Computer Engineering or related field with a minimum of five (5) years performing a similar role in a well-structured environment.
COMPETENCIES:
The ideal candidate must:
- Have good communication skills (writing, reading, and speaking).
- Have good knowledge of software handling.
- Have the ability to handle minor hardware repairs.
- Have good knowledge of LANs and WANs, network segments, and internet and intranet systems.
- Have good understanding of power backup systems (Inverters, batteries), Voltages, alternating and Direct Current and earthing.
- Understand security equipment installation and maintenance (CCTV, access control, IDS, etc.).
Benefits
We offer highly competitive salaries with equally attractive benefits and excellent working conditions in a pleasant campus environment.