The Provider Relations Associate is in charge of interacting with our primary care providers, educating them on our processes, resolving escalations, and renegotiating appropriate tariffs with our providers.
Responsibilities
- Negotiate tariff with prospective healthcare providers
- Renegotiate tariff with existing healthcare providers
- Upload agreed tariff on respective providers’ profile on the admin dashboard
- Resolve all internal and external tariff escalations for renegotiations promptly
- Engage and acquire prospective providers
- Train providers on accessibility and operations of the provider portal
- Ensure credentialing and documentation of acquired providers
- Upload claims of providers on the admin dashboard
- Respond and resolve complaints from providers promptly
- Communicate with respective stakeholders changes to a provider’s status
Requirements
- Minimum of a first degree in Medicine/Nursing
- Experience in the healthcare industry is an added advantage.
- Basic proficiency in the use of Microsoft Office tools
- Strong negotiation and relationship management skills.
- Excellent communication skills.
- Willingness to travel when required
Benefits
- Work alongside amp; learn from best-in-class talent
- Join a market leader within the healthcare space
- Work remotely
- Attractive Salary amp; benefits
- Free office lunch
- Fantastic work culture
- Great work-life balance