Job Summary:
The Drivers Helpdesk Unit (DHU) Manager oversees the affairs of the Unit by designing and ensuring job functions are effectively carried out. The DHU Manager also ensures assigned programs are successfully executed and office mandates are adhered to as specified by the Management.
Key Duties amp; Responsibilities:
- Effectively manage and oversee the affairs of the unit
- Preparation and presentation of DHU reports at management meetings
- Interface between the office (DHU), management and other Unit/Departmental Heads
- Escalate/follow-up on driver’s cases to ensure timely resolution
- Organize daily safety pep talk for drivers and present reports to management
- Make periodic reports and analysis for management decision-making
- Gathering of relevant driver’s related data/information for management use
- Communication of innovations, ideas and drivers-related developments to management
Requirements
Academic/Professional Qualifications:
- Bachelors degree or its equivalent in Management/Social Sciences or a relevant discipline with a minimum of 3-5 years of cognate work experience
- Higher educational qualification/professional certification in relevant courses is an added advantage
Skills amp; Competencies:
- Excellent analytical and critical thinking skills
- Ability to work with little or no supervision
- High emotional intelligence and leadership skills
- Ability to communicate in English and Hausa languages
- Computer literacy with proficiency in MS suite
- Knowledge and skill of successfully managing a Team
Benefits
- Personal Health Insurance
- Pay Off Time
- Training and Development