Sun, 03 Mar 2024 10:33:59 GMT

IT Technician
Dangote Group, Nigeria

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Bachelor's Degree
Total Vacancies
1 Job
Posted on
Feb 9, 2024
Last Date
Mar 9, 2024
Location(s)

Job Description

Job Summary

Assist in the management of network infrastructure and implementation of network solutions at DCP plants in a timely, efficient and cost-effective manner.

Key Duties and Responsibilities

  • Provide technical support to end users of DCP’s IT network infrastructure at the plants.
  • Implement approved frameworks and mechanisms for maximizing network performance and reducing network associated risks.
  • Liaise with the Plant IT Coordinator to implement network control frameworks at DCP plants to ensure the integrity of DCP’s network.
  • Serve as a technical resource and first-level escalation point at DCP plants for complex network related issues.
  • Provide server, IP network and IP Private Branch Exchange (IP PBX) support at DCP plants.
  • Suggest strategies for managing anticipated downtimes to reduce the impact on business operations.
  • Undertake routine preventive measures and implement, maintain and monitor network security.
  • Install, upgrade and configure network printers, directory structures, user access, security software and file services.
  • Ensure regular update of the configuration management system.
  • Oversee the setup of user accounts, permissions, passwords, and allocation of network resources.
  • Monitor network usage at plants and ensure user compliance with approved guidelines.
  • Monitor the maintenance and update of the configuration management system to track configuration management items (i.e., hardware, software, and network).
  • Ensure integrity of LAN/ WAN security at the plant, in liaison with the Group LAN/ WAN Support Engineer.
  • Perform LAN/ WAN support functions down to the last line of support, before escalating to third-party service providers/ vendors.
  • Perform any other duties as may be assigned by the Plant IT Coordinator.

Requirements

Education and Work Experience

  • Bachelor’s degree or its equivalent in Computer Science, Computer Engineering or a related discipline.

Skills and Behaviours

  • Good working knowledge of IT networking solutions.
  • Working knowledge of Cisco routers and switches.
  • Working knowledge of network management and security systems.
  • Working knowledge of remote access solution and proxies.
  • Good knowledge of TCP/IP protocol.
  • Good problem solving and analytical skills.
  • Good interpersonal and communication skills.
  • Good organisational skills.

Benefits

  • Private Health Insurance
  • Paid Time Off
  • Training and Development

Job Specification

Job Rewards and Benefits

Dangote Group

Information Technology and Services - Abuja, Nigeria
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