Customer Care Officer - Northern Region - Abuja, Kano, Kaduna, Zamfara, Sokoto

Customer Care Officer - Northern Region - Abuja, Kano, Kaduna, Zamfara, Sokoto
Catilas Resources Limited, Nigeria

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Associate Degree
Total Vacancies
1 Job
Posted on
May 11, 2021
Last Date
Jun 11, 2021
Location(s)

Job Description

  • Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
  • Informing customers about bank products and services.
  • Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
  • Maintaining and balancing cash drawers and reconciling discrepancies.
  • Packaging cash and rolling coins to be stored in drawers or the bank vault.
  • Handling currency, transactions, and confidential information in a responsible manner.
  • Using software to generate reports.
  • Following all financial and security regulations and procedures.

Requirements

  • OND or NCE in any field.
  • Minimum of Lower credit.
  • You must not be more than 26 years on your last birthday.
  • Cash handling experience is an added advantage.
  • Exceptional time management, communication, and customer service skills.
  • High level of accountability, efficiency, and accuracy.
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Integrity
  • Strong communication and people skills

Location: Abuja, Nasarawa, Kogi, Benue, Plateau, Kano, Kaduna, Jigawa, Zamfara, Sokoto, Kebbi

Job Specification

Job Rewards and Benefits

Catilas Resources Limited

Information Technology and Services - Koko, Nigeria
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