Job Objective(s)
To assist CEO in organising Media, Public and Customer Relations plan and activities for the company
Responsibilities
Executive Assistant to the CEO
Maintains the calendar of the CEO
Coordinate CEO’s Schedules amp; Itineraries
Attends to external parties (Guests, Visitors, Partners, Vendors, etc)
General Administration
Customer Relationship Management Champion
Manages primary customer interfaces: i.e. Showroom Welcome Desk, Social Media, Telephones, Emails and Websites
Interacts with customers visiting the Showroom and intimates them with portfolio of products and services
Aims to provide world-class, satisfactory experience to customers at all time.
Focused on the WOW Factor
Manage Client’s Satisfaction Levels based on Quality of the Overall Experience and Exceeding their Expectations
Follow up with customers and clients based on their requirements and ensure that needs are fulfilled to client’s satisfaction
Apply great sensitivity to client’s needs at all times during the design and execution of solutions and always aim, in collaboration with the Design amp; Execution teams, towards the customers’ satisfaction
Manage Client’s Satisfaction Levels based on Quality of the Overall Experience and Exceeding their Expectations.
Events Manager
Design, plan and execute events working with the CEO and external parties (partners, consultants, etc)
Requirements
Qualifications
Second Class Upper 1st Degree in any relevant field
Minimum 3 Years Post-NYSC Experience
Competencies required
Functional Competencies
Strategic amp; Business Perspective, Customer Engagement amp; Needs Assessment
Product/Service Knowledge, Market amp; Customer understanding
Human Relations skills
Database Administration and Information Gathering amp; Analysis
Events Planning, Budgeting amp; Management
Quality Management
Influencing/Negotiation
Quality Management
Organisational Competencies
Oral and Written Communication
Planning, Personal Organisation amp; Personal Effectiveness
PC/personal productivity tools Words for windows, Excel, PowerPoint, Microsoft project and Electronic mail
Social Media Competency
Attributes
Integrity
Innovation/creativity (Ability to think outside the box)
Benefits
Our Perks: