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Product and Operations Analyst
Multigate, Nigeria
Experience
1 Year
Salary
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Bachelor's Degree
Total Vacancies
1 Job
Posted on
Jun 10, 2021
Last Date
Jul 10, 2021
Location(s)
Job Description
The Product and Operations Analyst is responsible for:
- Overall health and success of assigned products through-out the product lifecycle
- Proper documentation of all products-in-portfolio i.e. Functional Requirement Document and User Stories Backlog
- Working closely with the technology team to ensure the product development efforts are deployed in the right direction
- Constantly liaising with all departments to document their current-state and design efficient processes to achieve an enhanced seamless process for each department
- Engaging with banking partners, card schemes and the Companies’s clients to enhance the working relationship between these parties and the Companies
- Conducting research to design efficient product development methodology
- Conducting periodic product evaluations to ascertain required upgrades and improvements for subsequent versions
- Customer success, by ways of working with all concerned parties in the service delivery chain and ensuring that the client’s needs are consistently met.
- Providing post-implementation support to onboarded clients for assigned products
- Preparing product pitch deck, product marketing materials and ensuring accuracy of the information captured therein
- Full automation of all products to ensure utmost efficiency
- Ensure proficiency and effectiveness in day to day operations;
- Be flexible to take up new additional responsibilities as directed by your Line Manager
Requirements
- Basic understanding of the technical aspects of software development
- Communication Skills
- Collaboration Skills
- Multitasking Skills
- Project Management Skills
- Analytical Skills
- Negotiation Skills
Benefits
- Flexibility
- Competitive Pay Package
Job Specification
Multigate
Information Technology and Services - Lagos, Nigeria