Product and Operations Analyst

Product and Operations Analyst
Multigate, Nigeria

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Bachelor's Degree
Total Vacancies
1 Job
Posted on
Jun 10, 2021
Last Date
Jul 10, 2021
Location(s)

Job Description

The Product and Operations Analyst is responsible for:

  1. Overall health and success of assigned products through-out the product lifecycle
  2. Proper documentation of all products-in-portfolio i.e. Functional Requirement Document and User Stories Backlog
  3. Working closely with the technology team to ensure the product development efforts are deployed in the right direction
  4. Constantly liaising with all departments to document their current-state and design efficient processes to achieve an enhanced seamless process for each department
  5. Engaging with banking partners, card schemes and the Companies’s clients to enhance the working relationship between these parties and the Companies
  6. Conducting research to design efficient product development methodology
  7. Conducting periodic product evaluations to ascertain required upgrades and improvements for subsequent versions
  8. Customer success, by ways of working with all concerned parties in the service delivery chain and ensuring that the client’s needs are consistently met.
  9. Providing post-implementation support to onboarded clients for assigned products
  10. Preparing product pitch deck, product marketing materials and ensuring accuracy of the information captured therein
  11. Full automation of all products to ensure utmost efficiency
  12. Ensure proficiency and effectiveness in day to day operations;
  13. Be flexible to take up new additional responsibilities as directed by your Line Manager

Requirements

  • Basic understanding of the technical aspects of software development
  • Communication Skills
  • Collaboration Skills
  • Multitasking Skills
  • Project Management Skills
  • Analytical Skills
  • Negotiation Skills

Benefits

  • Flexibility
  • Competitive Pay Package

Job Specification

Job Rewards and Benefits

Multigate

Information Technology and Services - Lagos, Nigeria
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