Chief Operations Officer
Spurt!, Nigeria
Job Description
We are looking for a Chief Operating Officer keen on driving efficiency and growth in Spurt!.This is a great fit for someone who is motivated and detail-oriented who also wants to grow with the company and learn about the world of startups. If that sounds like you, read on!
About the Company
Spurt! is a dynamic consortium of professionals keen to collaborate with African entrepreneurs to build more efficient, more productive, and strategic businesses. Our practice is focused on deployments of technology, human-centered design thinking, and data analytics for business growth and expansion.
Business Profile
Spurt! was founded to develop local companies into regional and global giants. Local companies struggle to scale due to bureaucracy, inaccessible financing, organizational challenges, and sub-Saharan Africa’s geopolitical conditions. Our objective is to help build large local companies with sufficient scale and capacity to add value locally and regionally. We provide Strategic Advisory, Research amp; Analytics, Implementation Support and Stakeholder Management through our five verticals: Start-up Services, Spurt! X, Research and Data Analytics, Business Advisory and Human Capital Development.
Location Profile
We are a fully remote company and, consequently, can employ individuals passionate about African Development in any part of the world.
Responsibilities
- Creating/managing well-written and polished materials for Spurt!’s communications, including quarterly updates, annual impact updates and all Spurt!’s related matters.
- Maintaining and updating Spurt!’s marketing materials and portfolio company presentations as appropriate.
- Interfacing with vendors in support of finance, legal, operations and administrative functions
- Plan meetings, own important Company’s internal processes from start to finish including social media, newsletter, events, programming,running the office etc. and maintain internal records and databases.
- Coordinate and manage company’s daily calendars and maintain and update internal databases and CRM Software.
- Improve the operational systems, processes and policies in support of departmental and organizations goals; specifically, support better management reporting, information flow and management, business process and organizational planning.
- Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions.
- Assess and identify new opportunities for growth in current and prospective markets.
- Supervise employees’ deliverables and give feedback.
- Manage the day-to-day Spurt! activities.
- Perform regular employee evaluations to determine areas of improvement.
- Design business strategies and plans to meet Spurt! ’s goals.
- Write reports on activities, suggestions and next steps achieved monthly.
- Develop a comprehensive company budget and perform periodic budget analyses.
- Establish the company’s goals and objectives.
- Recruit and train new employees.
- Access overall company’s performance, review financial statements and data; also utilize financial data to improve profitability
- Assist in the development of strategic plans for operational activity.
- Manage customer service by planning and supporting sales and marketing activities.
- Implement strategy and vision, build the Company’s culture, and serve as a key member of the senior management team. The COO will work systematically to meet Spurt!’s goals by addressing key staffing, process, and infrastructure issues.
- Provide oversight for the training, mentoring, and capacity building at Spurt!. Be an internal advocate for efficiency, productivity, and professional development.
- Act as oversight to hire and will partner with the Finance Lead to prepare budgets and forecasts and play a formative role in building the culture of Spurt! around community service, accountability and results.
- Monitor and assess ongoing strategies and generally keep the team informed of Spurt!'s operations, including how its finances, technology, staffing relate to important goals.
Requirements
At minimum, a Bachelor’s Degree, a master’s degree will be an advantage.
Experience
- Previous vast operations management experience is very essential.
- Experience with new business development, technical or service sector.
- Knowledge of supply chain and procurement, contract negotiation and data analysis.
- Exceptional track record of leadership and good communication skills.
- Must have a good customer relationships management and client eng