Group Head, Corporate Support Services
Phillips Consulting, Nigeria

Our client, a leader in the Information Technology and ServicesIndustry is seeking to fill the position of Group Head, Corporate Support Services.

The Group Head, Corporate Support Services will contribute to long term profitability and sustainability by overseeing the provision of cost effective and highly efficient non-finance support services to the company’s core business units.

These support services will include Human Resources amp; Administration, Finance amp; Accounts, Marketing Brand amp; Corporate Communications and Technical Procurement.

Key Responsibilities

• Advise and provide insights to the MD/CEO and Board on the formation, development and application of policy and strategic decisions relating to Corporate Support Services.
• Ensure the establishment of strategies and plans to ensure effective management of the company’s human, physical and financial resources to ensure maximum utilisation and the delivery of efficient. effective and high-quality service.
• Oversee the institutionalization of a culture of customer focus and high performance across the company’s support functions.
• Coordinate the process of developing and monitoring the delivery of annual budgets for the company’s Support functions.
• Engage with the Board and Senior Management team to facilitate the provision of the required resources and decision-making traction on initiatives within the support group.
• Agree strategy execution performance targets and evaluate performance of subordinate functional unit heads; and work to create an enabling environment to facilitate delivery on individual and team targets.
• Recommend to the Senior Management team and make the business case for the most effective and cost-beneficial delivery model for providing Corporate Support Services (including outsourcing options) to achieve the company’s strategic ambitions and targets.
• Liaise with Legal amp; Regulatory Compliance to define contractual terms and conditions and employ best practice in vendor contracting and negotiating to minimise risk exposure and maximise value.
• Liaise with Management to review and approve all policies and procedures for the Group Support Services functions (HR, Admin, Finance amp; Accounts, marketing brand and corporate communications, general and technical office procurements) in line with leading practice and standards.
• Review reports from subordinate functional heads within the Corporate Services function and provide periodic updates on performance to the MD/CEO.

Requirements

Skills and Competencies

• Cross functional knowledge in HR, Admin, Technical Procurement, Marketing Brand amp; Corporate Communications, Finance amp; Accounts
• Performance management amp; reporting
• Financial management
• Budgeting
• Knowledge of applicable accounting software
• Leadership amp; people management
• Numerical, analytical amp; problem-solving
• Communication (Written, Verbal)
• Attention to detail
• Planning, organising amp; control

Education/Professional Qualification/ Experience Requirements

• Minimum of first degree in a relevant Social Science or Business degree or any related discipline.
• MBA or a Masters’ in related discipline is an added advantage.
• Professional certifications e.g. Institute of Chartered Accountants of Nigeria (ICAN).
• Association of Chartered Certified Accountants (ACCA).
• Certified Financial Analyst (CFA) is required.
• Other relevant certification such as Chartered Institute of Personnel Management, or membership of the Nigerian Institute of Management will be an added advantage.
• Minimum of fifteen (15) years’ cognate experience in related field with at least 3 years spent in a Senior Management level.

Job Rewards and Benefits