Chief Operating Officer
Deloitte Human Capital Consulting West Africa, Nigeria
Job Description
Our client, a top Microfinance bank is recruiting for the position of a Chief Operating Officer to oversee its Operations, Administration, and Information Technology Units. The ideal candidate will be responsible for driving results, spur growth and increase the overall efficiency of the organization. S/He must have very strong leadership and strategic skills and be able to lead and direct the development and implementation of required key strategies.
Job Summary:
The Chief Operating Officer is a member of the executive management team and is responsible for maintaining and driving operational results within the organization. The COO position is second-in- command and works closely with the MD/CEO as well as other executive management team members. As one of the most critical and essential positions within the organization, the COO must be a skilled communicator, effective leader and driven business person who can spur company growth, maintain key operational procedures, champion innovations and re-engineer processes.
Responsibilities:
- Drive achievement of company results from both an operational and financial perspective working closely with the MD/CEO and other Management team members.
- Provide leadership and direction towards achievement of the bank’s strategic goals and objectives, particularly for functions supervised in line with the bank’s philosophy, mission, and vision.
- Develop realistic plans to drive execution of the agreed strategies to a) improve existing business; and b) deliver innovative products and services.
- Direct development and implementation of Bank- wide Operations Strategies and business process improvements to ensure alignment of the various operating functions across the Bank.
- Partner with the CFO to achieve favorable financial results with respect to sales, profitability, cash flow, mergers and acquisitions, systems, reporting and controls.
- Drive the achievement of efficient turnaround time and consistent optimum service delivery across the Bank by instituting the required internal infrastructures, including monitoring and reporting systems.
- Forge strategic partnerships and relationships with clients, vendors, banks, investors, and all other professional business relationships.
- Evaluate and streamline operating structures of the various functions supervised on an ongoing basis, where necessary.
- Manage key functional leadership to ensure identification, deployment, and development of talents to achieve the goals of each function, and the bank.
- Mentor, Coach and motivate to effectively execute and achieve required strategies and corporate goals.
Requirements
Education
- First Degree in any discipline.
- Master’s Degree and/or relevant professional certification is also required.
Previous Work Experience Requirements
- Minimum of 18 cognate years of experience
- Proven experience as Chief Operating Office or relevant role with deep Banking and/or Non-Banking but related industry experience.
- Proven experience in leading organizational redesign.
- Experience in leveraging technology to improve efficiency and sustainable growth.
- Demonstrable competency in strategic planning and business development.
- Working knowledge of Digital, IT and IT Business infrastructure.
- Working knowledge of data analysis and performance/operation metrics
- Understanding of business functions such as HR, Finance, sales, marketing etc.
- Experience in Capital raising will be a plus.
Skills/Competencies
- Outstanding organizational and leadership abilities
- Excellent interpersonal and public speaking skills
- Aptitude in decision-making and problem-solving
- Exceptional executive presence, business acumen and presentation skills.
- Budgeting and/or financial focused mindset
Benefits
This opportunity provides competitive compensation for interested candidates with the right skill set, experience, and qualification.