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Director, Provider Relations
Reliance Health, Nigeria
Experience
1 Year
Salary
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Bachelor's Degree
Total Vacancies
1 Job
Posted on
Feb 28, 2023
Last Date
Mar 28, 2023
Location(s)
Job Description
- Develop and implement processes that delight providers on our network as measured by feedback surveys
- Develop and implement a strategy to measure and improve the Reliance Health member experience while seeking care at providers on the Reliance Health network
- Develop and implement incentives for providers to minimize wait and maximize medical quality for Reliance Health members
- Eliminate episodes of long wait time, declined care, relationship denials and other negative experiences that members experience while seeking care
- Manage provider relationship management team to maximize provider performance within assigned portfolio as measured by clinical quality and member satisfaction
- Ensure timely resolution of all internal and external escalations related to the provider network
- Improve process of onboarding and consistent engagement of providers to ensure adherence to Reliance Health processes and rules
Requirements
- Minimum of First Degree in Medicine, Dentistry, or Ophthalmology
- You have at least 5 years experience including solid experience in a similar role within Healthcare amp; Insurance
- A customer success, claims, provider/insurance related work history is an added advantage
- Ability to use data to drive decision making and problem solving
- Strong negotiation and relationship management skills
- Excellent communication skills
- Willingness to travel when required
Benefits
- Attractive Salary amp; benefits
- Unlimited leave days
- Free office lunch
- Fantastic work culture
- Work and learn from some of the best in the industry
- Great work-life balance
Job Specification
Reliance Health
Information Technology and Services - Lagos, Nigeria