We are looking to hire an experienced Driver Welfare Analyst who will creatively oversee all aspects of our Champions welfare, monitor and attend to the request of our Champions.
Welfare Operations
- Track Champion daily attendance and follow up on absent champions
- Monitor turnover and retention rates amongst Champions
- Appropriately attend to the requests of the Champions and follow through
- Track and respond to all champions personal events e.g. leave, birthdays, deaths, accidents, etc.
- Research and suggest Champions insurance options and HMO plans
- Follow through on Champions emergency issues e.g. Accidents, harassments, Law enforcement issues, etc. and escalate if necessary
- Collection of fees for HMO, Group Life and Accident, and other forms of insurance enforced
- Conduct exit interviews for champions, collate feedback and provide recommendations
- Collect and collate information from champions and provide feedback to supervisor on issues that can be resolved
- Conduct champion surveys and analyze the data as well continuously determine new ways to increase and ensure retention
- Implement recognition and appreciation programs across the organization
- Encourage champion networks and committees to foster a community.
Report and administration Management
- Implement stated team and company strategies, goals, objectives and procedures
- Use appropriate methods, frameworks and channels to carry out tasks
- Optimize processes for effective and efficient budget use
- Properly track, record and maintain champions information (hard and soft copy documentation)
- Prepare periodic and analytical reports for supervisor
- Update the Champions insurance and HMOs database
- Develop and suggest creative welfare strategies, and procedures, etc.
Data Analytics
- Interpret data, analyze results using statistical techniques and provide ongoing reports.
- Develop and implement databases, collection systems, data analytics and other strategies that optimize statistical efficiency and quality
- Acquire data from primary or secondary data resources and maintain databases/data systems
- Identify, analyze and interpret trends or patterns in complex data sets.
- Filter and "clean" data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems.
- Work with line manager to prioritize business and information needs.
Requirements
Skills and Abilities
- Strong interpersonal and communication(written and oral) skills
- Strong People Management skill
- Strong Administrative skill
- Employee engagement skill
- Empathetic and approachable
- Objective, understanding and resilient
- Detail oriented
- An ability to prioritise, plan and organise work in a busy environment
- Record/book keeping skills
Required Qualifications
- A degree in related fields, minimum of a HND
- Proven experience working in / knowledge of a recruitments or analyst role
- Demonstrated high computer literacy: particularly with programmes in Microsoft Office
- 1 year and above work experience
Benefits
- Competitive Pay amp; Benefits
- Premium Health Insurance Cover
- Consistent Learning and Development