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FairMoney is a credit-led mobile bank for emerging markets. The company was launched in 2017, operates in Nigeria amp; India, and raised close to 50m from global investors like Tiger Global, DST amp; Flourish Ventures. The company has offices in France, Nigeria, Germany, Latvia, the UK, Türkiye, and India.Watch the way FairMoney is building Africa's money story hereABOUT THE ROLE: Payforce by FairMoney empowers businesses to drive mass adoption of digital and financial services to the underserv

About the Company:FairMoney is a Credit led Mobile Bank that offers services in emerging markets. It was founded in 2017 and currently operates in Nigeria amp; India. The company has received funding of nearly 50 million from global investors such as Tiger Global, DST, and Flourish Ventures. FairMoney has a presence in multiple countries, including France, Nigeria, Germany, Latvia, the UK, Türkiye, and India.Our goal at FairMoney is to create the best mobile banking and point-of-sale solution fo

This role will be responsible for onboarding new healthcare providers to joining our provider network in Ekiti State, Nigeria.Key Responsibilities- Effectively and efficiently sign up highly requested providers to the network - Onboard providers at record time to our processes for enrolee verification, claims processes to meet the quality standards. - Provide accurate, thorough, and compelling information about Reliance Health to providers and address concerns - Ensure adequate and complete d

This role will be responsible for onboarding new healthcare providers to joining our provider network in Kwara, Nigeria.Key Responsibilities- Effectively and efficiently sign up highly requested providers to the network - Onboard providers at record time to our processes for enrolee verification, claims processes to meet the quality standards. - Provide accurate, thorough, and compelling information about Reliance Health to providers and address concerns - Ensure adequate and complete documen

Welfare Operations- Supervision of welfare Analyst - Identifies drivers at risk, and pushes to welfare Analyst to resolve - Assign drivers to welfare Analysts - Ensure HMO is updated in line with SLA - Ensure that accidented driver is getting medical care - Ensure all newly activated champions are insured within stipulated timeframe - Organize Welfare Townhalls RequirementsCompliance- Responsible for Activation compliance - Ensure that Champions adhere strictly with all MAX safety proto

- Work closely with the executive team and strategic people lead to execute on people strategy and people transformation initiatives across the organization - Drive and manage people transformation and change management initiatives. - Deliver a positive NPS of 95% amongst all employees at MAX - Provide specialist risk-based advice, coaching and people related advice to execs and managers - Provide proactive support, coaching and mentorship to managers to help them deliver agreed targets - D

- Place collection calls to champions in an effort to diplomatically collect on overdue payments. - Monitor champion accounts to identify outstanding debts and achieve collection targets to ensure a positive portfolio. - Take early actions to encourage timely debt payments. - Report on account collected and accounts receivable status - Understand new trends, expectations, and information to communicate back to the team. - Update account status records and collection efforts - Record and

Responsible for the training of potential candidates and onboarding successful Champions for MAX.Track riders progress within the onboarding program.Conduct orientation trainings to inform new hires about company policies and procedures.Ensure new drivers are onboarded effectively and understand clearly the obligations detailed in the service contract.Suggest periodic training for Champions e.g. health and safety.Follow up to ensure a smooth application process and proper implementation of train

- Conduct visual acuity test, to check eye defects or otherwise - Enlighten prospects on the importance of good vision to successful riding and advise on practices that helps with good vision - Provide feedback to management for decision making based on experiences with visual testing - Keep abreast of advancement in visual testing and advise management on improved testing methods and equipment - Ensure good experience for prospects by ensuring they attended to in a polite and friendly manne

We are looking to hire a reliable and diligent Fleet Officer Telematics responsible for vehicle maintenance, tracking and documentation.What You’ll Do: - Install and manage trackers on all vehicles - Ensure every vehicle is tracked - Monitor and ensure all vehicles are within the primary locations - Provide support to Collections, Recovery and Welfare teams - Report any abnormal situation detected and report issues immediately to Management - Utilizing GPS systems to monitor drivers and t

- Actively engage prospective drivers and test general driving ability - Carryout visual acuity test, to check eye defects or otherwise - Conduct psychometric test for each prospective driver, to confirm mental health status - Ensure that cones are properly placed at adequate distance from each other - Check understanding of safety measures and driving laws - Confirm prospect's reverse driving ability - Engage prospective driver and pass them onto the next of driver recruitment process -

- Ensure timely completion of all verifications and reporting in compliance with the outlined processes - Conduct detailed background checks of champions and their guarantors - Timely followup and closure of assigned verification checks - Delivery of confidential documents - Gather information and evidence through face-to-face interviews - Ensure champions data and reports are complete, accurate and consistent - Conduct verification on matters entrusted within the team - Gather informatio

We are looking to hire a reliable and diligent Recovery Agent who will be responsible for ensuring that all funds given to champions by the company are collected using all legal means, remind and persuade champions of their outstanding and overdue loans to be paid up in full. What You’ll Do: - Ensure timely recovery of assets in default within his/her allocated jurisdiction - Send reports of statements of delinquencies to Team Lead - Ensure the recovery bucket are within set target - Initiat

- Plan and coordinate installations and refurbishments e.g. heat, electricity, water, etc. - Coordinate maintenance of all appliances - Manage the upkeep of equipment and supplies to meet health, safety, government and environmental standards - Procurement of office items especially admin and cleaning tools at best prices - Ensure the safety and security of facility before closing for the day - Ensure the office is opened early in the morning and all facilities are operating as expected -

- Apply operational skills and the ability to prioritize tasks to ensure invoices are processed accurately and on time. - Tracks and analyses OPEX and CAPEX expenditures; - Matching Purchase orders with invoices and Quality check for Tax invoices. - Attend to Accounts Payable queries promptly and professionally, escalating any unknown issues appropriately. - Work cooperatively with the All units to meet operational and team objectives. - Prepare payment batches as required to meet dete

We are looking to hire a reliable, smart and dedicated Field Operations Officer who will be responsible for the safety of champions, lives and properties of MAX.What You’ll Do: - Respond to emergency calls from Champions - Ensure champions follow rules and regulations as prescribed in the contract - Ensure MAX properties are not in the custody of the Law Enforcement agencies - Liaise with the Welfare officers concerning Champions - Maintain a register of First Aiders and ensure the adequate

We are looking to hire an experienced Driver Welfare Analyst who will creatively oversee all aspects of our Champions welfare, monitor and attend to the request of our ChampionsYou will be a strategic thinker with strong organizational and problem-solving skills. You will have strong analytical mind and outstanding presentation skills. You will be highly analytical, a self-starter, results-oriented and able to thrive in an entrepreneurial and fast-paced environment. What You will do:- Track Cha

We are looking to hire an experienced Fleet Officer who will take responsiblity of maintaining, documenting and tracking our Vehicles. You will be a strategic thinker with strong organizational and problem-solving skills. You will have strong designing experience, an analytical mind and outstanding presentation skills. You will be highly analytical, a self-starter, results-oriented and able to thrive in an entrepreneurial and fast-paced environment.What you will do:- Registering and licensing al

We are looing for a Pipeline Conversion Analyst who will be responsible for ensuring that prospects at the top-of-the-funnel, are followed through and helped through all various steps of the Champion recruitment process. What You Will Do:- Actively engage prospective drivers to educate them on the onboarding process to become Champions. - Promotion and sale of services and products to prospective drivers. - Perform cost-benefit and needs analysis of existing/potential customers to meet their

We are looking to hire a reliable and diligent Tele Sale Analyst who will be responsible engaging with prospects at the top-of-the-funnel, with the intention to invite them for Champions screening session. What You Will Do:- Contact potential or existing customers to inform them about a product or service using scripts. - Answer questions about products or the company. - Ask questions to understand customer requirements and close sales. - Direct prospects to the field sales team when needed.